Shipping policy
🇮🇳 Shipping Policy – India
Moonstone Bloom
At Moonstone Bloom, each product is made especially for you. We operate on a print-on-demand model, which allows us to create thoughtfully designed apparel while reducing waste and overproduction.
📦 Order Processing
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All orders are custom printed after purchase
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Processing time: 2–4 business days
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Orders are processed Monday to Friday (excluding public holidays)
🚚 Shipping & Delivery (India)
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Estimated delivery time: 4–7 business days after dispatch
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Delivery timelines may vary slightly depending on location and courier partner
We currently ship across India using trusted logistics partners through our fulfillment provider Qikink.
💰 Shipping Charges
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Shipping charges (if applicable) are calculated at checkout
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We may offer free shipping during promotions or special campaigns
📍 Order Tracking
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Once your order is shipped, you will receive a tracking link via email
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Please allow up to 24 hours for tracking details to update
❗ Delays & Exceptions
While we strive to deliver on time, delays may occur due to:
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Remote locations
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Weather conditions
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Courier or operational constraints
Moonstone Bloom is not responsible for delays caused by courier partners, but we’ll always assist you where possible.
🔁 Returns & Exchanges
Since our products are made-to-order, we do not accept returns or exchanges for:
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Incorrect size selection
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Change of mind
However, if you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with clear images, and we’ll make it right.
📧 Email: moonstonebloomctb@gmail.com
🤍 Need Help?
For any shipping-related questions, reach out to us at:
moonstonebloomctb@gmail.com
We’re always happy to help.